Work.

With decades of experience comes a comprehensive body of work that demonstrates our capabilities in addressing a wide variety of strategic and tactical challenges.

Providing weekly customer insights during a pandemic More...

Improving customer service with visitor reviews analysis More...

Shaping graduate and apprenticeship schemes by analysing participant reviews More...

eMcREY Academy

Creating educational experiences in Saudi Arabia More...

Toolstation

Building a brand through PR activity More...

Toolstation Media Analysis

Managing reputation during a crisis More...

“Excellent …THANK YOU… Oh how you read my mind and understand my thoughts.. amazing”

Chief Executive Officer

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Global Marketing Brand

Improving performance through insights More...

Global Restaurant Chain

Emotional analysis of online reviews More...

Global Standards Institute

Positioning analysis and competitor benchmarking More...

Specialist Marketing Agency

Insights to support targeted marketing More...

“This was about understanding the emotional side of the brand, what does it mean to customers, how is it being used – and it’s so different and diverse, it’s a really interesting and important exercise. I think tapping into that and hearing how they’re experiencing the brand has been really, really beneficial. I’ve really enjoyed it, and I think we should actually do this on a more regular basis across our business because I think it’s so important. I think it’s absolutely integral to our business going forward.”

Client Services Director

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Non-Profit Organisation

Measuring the audience impact of PR More...

Global Drinks Brand

Measuring the success of product launches More...

World’s Largest Networking Company

Providing media insights to shape strategy More...

Toolstation Range Research

Understanding customer needs More...

Danone Category Vision

Identifying category growth drivers More...

Npower Audience Closeness

Putting customers at the centre of strategy More...

“I was delighted by what we were able to achieve within our timescale and budget. The insights have proven to be extremely important for our business and have permeated right through to our leadership, resulting in greater clarity on our proposition and the performance bar we should be setting for ourselves.”

Head of Customer Insight UK & Europe

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Nectar Audience Closeness

Kick-starting culture change More...

eBay Audience Closeness

Testing a brand proposition More...

Danone Mums at Heart

Building pride and empathy through insights More...

UK leading university

Protecting a global reputation More...

UK financial services

Developing and implementing a go-to-market strategy More...

Head of Customer Insight UK & Europe

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Global Talent Consultancy

Creating a brand story and marketing strategy More...

eMcREY

Branding and marketing a global fintech business More...

NHS England

Raising awareness through a public health campaign More...

“The campaign has proven to be extremely successful and has achieved the highest levels of engagement amongst our tenants, residents and staff than anything we have done previously.”

Head of Resident Communications

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Clarion Housing

Engaging audiences through an insight-led campaign More...

Devon CC Fostering

Recruiting carers via a multichannel campaign More...

Stamping out Stigma

Tackling social issues with integrated communications More...

Bone & Payne

Rebranding and positioning an established business More...

“This is all great stuff! NHS England have also picked-up on this and have further spread the word, as well as it being sent out via the families federations across the country, as an example of good work and for learning.”

National Lead

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