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Dealing with brand detractors

How online reviews analysis delivers quick wins More...

Plugged In

Audience response to online media coverage about the move to electric cars. More...

Box Clever.

How to use online media coverage to engage TV audiences & increase viewing. More...

A High Degree of Influence

The impact of online media coverage on the reputations of universities. More...

Turbulence Ahead

How online media coverage is shaping consumer perceptions of the airline industry as the COVID-19 crisis develops. More...

Sex, bed bugs and bacon rolls.

The impact of online media coverage on the reputation of budget hotels. More...

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